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SUPPORT

Get help with your video

Sign in to open a support ticket. If your question is about a generation, include the task ID shown in My videos so the team can locate the request.

Generation and downloads

Check My videos for the latest task status and approved downloads. A failed or rejected generation returns its credit.

Account or billing questions

Use a support ticket from the account involved. Include the order number if your question concerns a payment; do not send card details or a photo in the ticket text.